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Once added, Hydra will submit a POI request to the Department of Public Health (DPH) HR team.  Please check the Hydra match file to confirm the information has been added into Hydra and to verify POI and DPH Active Directory (AD) account info.

Non-ZSFG affiliated providers, faculty, volunteers, staff and trainees who are affiliated with UCSF and provide service at a DPH location (i.e.; a DPH Health Center) will need to have their site coordinator / supervisor submit a Hydra manual add template.  Additional information can be located here.

Please note that for DPH Epic access, in addition to being added to Hydra you will also need to submit the DPH Epic onboarding template after the DPH AD account and POI number has been assigned in Hydra.  Please click here for additional information on the DPH Epic onboarding template.

For provider classifications that require credentialing, it is the responsibility of the department to verify with the ZSFG Medical Staff Office that the provider is credentialed at ZSFG before allowing the provider to provide patient care or access DPH Epic or other DPH electronic health records.