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Note

The features on this page are for Space Administrators only

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General Information

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User Accounts

A login account is required to access any space that is not public:

UCSF Faculty, Staff, and Students

Must use a MyAccess account:

  • To recover your username/password or activate your MyAccess account, see
    Newtablink
    aliashttps://myaccess.ucsf.edu/
    urlhttps://myaccess.ucsf.edu/
  • For MyAccess support, email customersupport@ucsf.edu or call (415) 514-4100

Other Universities

Users from the following universities can log in with their local campus account:

  • Boston University
  • UC Berkeley
  • UC Davis
  • UC Irvine
  • UC Los Angeles
  • UC San Diego

Guest Accounts

To request a guest account, a user must:

  1. Go to
    Newtablink
    aliashttps://guest.ucsf.edu/
    urlhttps://guest.ucsf.edu/
  2. Click the 'Request A Guest Account' link
  3. Complete the form, making sure to select Wiki as the Sponsoring Group and mention the space name or space administrator name in the Reason field
  4. Click the Request Account button to submit the request

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Space Types

There are three types of spaces in the wiki:

 

Public

Login Required

Private

Description

Accessible to anyone

Accessible to all logged-in users

Accessible only to selected users

Default Permissions Structure

'Anonymous' has view permissions, and group 'confluence-users' has view and create permissions

Group 'confluence-users' has view and create permissions

Only individual users and groups (but not 'confluence-users') have permissions in the space

How to Grant Access to a New User

No action necessary

Make sure user has a valid login account (see User Accounts)

Make sure user has a valid login account (see User Accounts), then add user to a group or give individual user permissions (see Quick Tips)

Additional Information

Wiki@UCSF policy is that anonymous users are allowed to view only. If a user wants to contribute content to the wiki, he/she must log in.

In addition to all UCSF users, this type of space is visible to all users at universities in the User Accounts table above and users who have a guest MyAccess account.

Private spaces are invisible to anyone who has not been given access permission. They don't appear on other users' Dashboards or in search results.

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Permissions

When you go to the Permissions screen (Browse > Space Admin > Permissions), you can give individuals and groups the following permissions in your space:

View

user can view this space's content, including the space's details, and its pages and news items (blog posts)

Pages

  • Create – user may create and edit pages in this space.
  • Export – user may export pages in this space.
  • Restrict – user may apply page-level restrictions.
  • Remove – user may remove pages in this space.

Blog:

  • Create – user may add and edit blog posts in this space.
  • Remove – user may remove blog posts in this space.

Comments:

  • Create – user may make comments in this space.
  • Remove – user may remove comments from this space.

Attachments:

  • Create – user may add attachments in this space.
  • Remove – user may remove attachments from this space.

Mail:

  • Remove – user may delete individual mail items.

Space:

  • Export – user may export content from this space.
  • Admin – user has administrative permissions over this space.

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Quick Tips

Find out who has access to your space | Add or remove an individual user | Create a user group | Find out which users are in a group | Add/remove users in a group | Set permissions for a user group | Delete a user group

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Find out who has access to your space

1. Go into your space and select Browse > Space Admin
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2. Select the Permissions option from the left side menu
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3. You'll see a list of all groups and individuals with access to your space
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4. Click the Edit Permissions button if you want to change permissions
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Notes:

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Add or remove an individual user

1. Go into your space and select Browse > Space Admin
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2. Select the Permissions option from the left side menu
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3. Click the Edit Permissions button
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4. Start typing the user's name and select from the drop-down menu
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5. Click the Add button
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6. Check/uncheck desired permissions for the user
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7. To remove a user, uncheck all permissions
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8. Click the Save All button
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Notes:

  • If you know a user's MyAccess ID, you can enter it directly in this format: XXXXXX@ucsf.edu
  • If user's name doesn't come up in the search results, contact wiki-admin@ucsf.edu
  • For detailed information on permission types, see the Permissions box on the left side of this page

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Create a user group

1. Go into your space and select Browse > Manage Users/Groups
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2. Enter a group name and click the Submit button
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Notes:

  • When you create a group it is given View permissions only. See the Set permissions for a user group section below to change the group's permissions.
  • If you want to add users while creating the group, you can enter them by username (XXXXXX@ucsf.edu)
  • Any existing groups will appear in a list above the entry fields

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Find out which users are in a group

1. Go into your space and select Browse > Manage Users/Groups
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2. Click the name of a group to view its members
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Notes:

  • To change the users in a group, see Add/remove users in a group
  • If a user group doesn't appear on the Manage Users/Groups page, it is a pre-2010 user group which can only be changed by a Wiki Administrator. Please contact wiki-admin@ucsf.edu.

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Add/remove users in a group

1. Go into your space and select Browse > Manage Users/Groups
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2. Click the name of a group to view its members
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3. To remove a user, click the trash can icon to the right of the user's name
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4. To add a user, enter the username (XXXXXX@ucsf.edu) and click Submit, or skip to step 5 if you don't know the username
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5. To look up a user to add, click the Confluence Directory Search link
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6. Set the drop-down menus to 'Full Name' and 'Contains', then type the user's last name and click Find Users
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7. Click the green plus icon to the right of the user's name to add the user
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Notes:

  • If a user's name doesn't come up in the search results, contact wiki-admin@ucsf.edu
  • To create a new group, see Create a user group

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Set permissions for a user group

1. Go into your space and select Browse > Space Admin
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2. Select the Permissions option from the left side menu
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3. Click Edit Permissions button
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4. Check/uncheck desired permissions for the group and click the Save All button
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Notes:

  • For detailed information on permission types, see the Permissions box on the left side of this page

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Delete a user group

1. Go into your space and select Browse > Manage Users/Groups
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2. Click the name of a group
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3. Click the Delete option
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The Space Admin controls are found in the Space Tools menu at the bottom of the left sidebar.

If you're the owner of a space or you've been given Space Admin permissions by the owner, you'll see menu options to control user access and permissions, change the look and feel of the space, and modify other settings.

In addition to the instructions below for space administrators, check the Wiki Basics and FAQs pages for more information. If you have any questions, please email the wiki administrators.



Space Admin FAQs

How do I give someone access to my space or find out who already has access?
In your space, click the Space Tools menu (bottom left) and select Permissions. For instructions, see View/Change Permissions and the other links in the 'User Access/Permissions' panel to the right.
Which users are in a user group?
You can use the User List macro to display a list of users in a group. For instructions, see View Membership of a User Group. To create a new user group or to add/remove users in a group, please email the wiki administrators.
Is it possible to let users see or edit certain pages in a space but not others?
To set restrictions for a page, click the lock icon above the page name. Remember that Viewing/Editing restrictions on a page do not grant viewing/editing permissions to users — they restrict these permissions to certain users or groups among those who have already been granted these permissions in the space (see View/Change Permissions). For additional documentation, see Page Restrictions and Permissions and restrictions.
Is there a list of all restricted pages in my space?
In your space, click the Space Tools menu (bottom left) and select Permissions. Click the Restricted Pages tab to see the list. For additional documentation, see View all restricted pages in a space.
Can I recover a deleted page or attachment?
In your space, click the Space Tools menu (bottom left) and select Content Tools. Click the Trash tab to see a list of deleted pages and attachments. Click the Restore link to the right of the one(s) you want to recover. For additional documentation, see Restore deleted pages.
Can I modify the left sidebar?
In your space, click the Space Tools menu (bottom left) and select Configure Sidebar to modify elements as desired. Don't forget to click the Done button at the bottom to save your changes. For additional documentation, see Configure the Sidebar.
Can I use Google Analytics in my space?
You can use the HTML macro to insert Google Analytics tracking code on any page you want to track in your space. Go to the page you want to track, click Edit, and add an HTML macro in the body of the page by typing {html}. Inside the HTML macro block that appears, paste the javascript tracking code copied from your Google Analytics account. Don't forget to save the page when you're done. It may take up to 24 hours for your data to appear in Google Analytics.
How do I delete my space?
If you no longer need your wiki space, please email the wiki administrators to request that it be deleted. Keep in mind that once the space is removed, it is no longer recoverable. If you want to make a backup of the content in your space before it is removed, see Export Content to Word, PDF, HTML, and XML.



User Access/Permissions

Find out who has access to your space and what they can do there
Add/Remove Individual User
Grant access and permissions to users on an individual basis
Set up a page to display a list of users in a group
More Information
All about wiki accounts, space types, and permission types

Additional Documentation

These links go to the Confluence Documentation website: