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After a POI number has been assigned, contact the DPH Service Desk to obtain a temporary password (via email: dph.helpdesk@sfdph.org  or  or via phone: 628-206-7378)


Link to the UCSF Hydra Status Keys to provide guidance for abbreviations in the manager match file and active vs. inactive status. 

Link to information for the UCSF Hydra Manager Match file