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A Person of Interest (POI) number (and temporary password) is required to access the San Francisco Learning Portal, a City and County system used for training. 

UCSF employees and trainees must acquire a unique POI number by being added to the ZSFG Dean’s Office Hydra database. 

Once added to the Hydra database, a POI number will automatically be requested.  Please click here for instructions on how to get added to the Hydra database.

Please note: It can take up to 10 business days from the date the employee/trainee was added into Hydra for the City's HR/Controller's Office to assign the POI number. 

Once a POI number has been assigned, it will be entered into the Hydra database and displayed in the daily UCSF Hydra Manager Match file

After a POI number has been entered into the Hydra database, contact the DPH Service Desk to obtain a temporary password for the POI account (via email: dph.helpdesk@sfdph.org or via phone: 628-206-7378).


Link to the UCSF Hydra Status Keys to provide guidance for abbreviations in the manager match file and active vs. inactive status.

Link to information for the UCSF Hydra Manager Match file



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