To obtain access to https://mydesktop.sfdph.org, UCSF employees affiliated with ZSFG will need to submit an online account request form (ARF) subject to department manager approval.
- Go to http://help.ucsf.edu. Then in the Order Specific IT Services section, click Accounts, Access & Email | ARF: Account Request Form (Campus, SOM, ZSFG/SFGH).
- In the section For ZSFG (SFGH)/DPH users only, select DPH Remote Access Token, DPH VDI and DPH MyDesktop Access . Please see sample screenshot below.
- In the Authorized Approver section, indicate a supervisor or manager at your ZSFG location.
- Fill in other required fields (such as the provider name that requires access) then click Order Now.
For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.