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Production Maintenance Windows for Customer Facing Applications or Services

  1. The IAM team will make every effort to schedule as few production interruptions as possible
  2. If production applications need to be unavailable we will publish the outage date, time and description
  3. We have standard maintenance windows.  These times are used to apply patches, deploy applications, etc. - These times are
    1. Thursdays, 10:00 p.m. Until 2:00 a.m Friday
    2. Saturdays, 6:00 a.m. Until 10:00 a.m.
  4. If longer outage periods are required we will communicate date and duration.

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